Will Hobgood serves as Director, Revenue Cycle Operations at PMMC, where he leads teams focused on client performance, implementation, training, and operational success. Drawing on nearly 20 years of healthcare experience, Will works with hospitals and healthcare systems to improve financial outcomes, maximize return on investment, and strengthen long-term client relationships. His firsthand experience leading revenue cycle operations within a large health system provides a unique perspective that closely aligns with the challenges PMMC’s clients face every day.
Before joining PMMC, Will held progressive leadership roles across patient access, revenue cycle operations, and business office management. His healthcare career includes serving as Director of Patient Access and later System Director of Patient Access, where he oversaw operations across six hospitals, a centralized scheduling department, and a large outpatient imaging center. He later transitioned to System Director of the Central Business Office, leading billing, follow-up, appeals, and customer support functions across the health system. Since joining PMMC, Will has expanded his leadership responsibilities to include client performance, client support, contracting implementation, and training. He also launched PMMC’s Business Review program, helping clients better understand performance opportunities and maximize the value of PMMC’s solutions. In recognition of his leadership and impact, he received the company’s Leadership Award in 2023.
Will holds a Bachelor of Arts from East Carolina University and maintains both Certified Healthcare Financial Professional (CHFP) and Certified Revenue Cycle Representative (CRCR) credentials. He is also active with Vistage Worldwide Leadership, where he continues to develop his leadership and business expertise. Outside of work, Will enjoys spending time with his wife and two children, coaching youth sports, volunteering in the community, and visiting North Carolina’s Outer Banks.